About CoAct

Grow. Deliver. Protect. Scale. Together.

Introducing CoAct

For 29 years, CoAct has united a network of not-for-profit community service providers, collaborating to deliver employment and community services across Australia. Today, that network includes 12 service partners, creating impact across over 500 sites nationally.

Our philosophy

At CoAct, our purpose is to help people create positive, lasting change in their lives and communities.

We believe everyone has the potential to contribute purposefully. By bringing together the power of our people, partners and communities, we create opportunities and outcomes that no one could achieve alone.

We meet people where they are, helping them grow, build connection and access the support they need to move forward.

Growing the network matters less to us than who’s in it. We look for partners who share our values, not simply ones who add scale or efficiency. That alignment is what makes collaboration and shared best practice actually work across the network, creating value no single organisation could build on its own. Every partner keeps the local knowledge and relationships that make them valuable to their community.

Our why stays the same: helping people create positive, lasting change and activating communities for meaningful outcomes.

Our network of NFP community partners

CoAct’s not-for-profit partners work hand in hand with us to deliver employment services in local communities across Australia.

A large group of CoAct staff and partners on a lawn bowls green on a sunny day, smiling and holding up large letters spelling coact.

“Through a genuine co-design process with CoAct, we’ve developed a collaborative and innovative service delivery model tailored to the real-world needs of young people with disability. We’re proud to bring our expertise and wraparound support to help young people achieve their goals – and to contribute to building a more inclusive workforce across Victoria.”

Sean Spencer, General Manager | MCM

29 years of building, innovation and investment to drive community activation

Our forward focus, shared investment and collaboration help our community partners embed successfully in their local communities, delivering employment and community services.

Together, our network brings the scale, capability and community connections to deliver meaningful outcomes:

  • A reputable national employment services provider: delivering government contracts with a current caseload of more than 30,000 jobseekers, worth $120 million in contract revenue.
  • A strong network: 12 not-for-profit community partners with a combined revenue of more than $1 billion.
  • A winning track record: eighth-largest Workforce Australia provider, fifth-largest Inclusive Employment Australia provider and the largest specialist Inclusive Employment Australia provider in the country, with a national partner network that has grown through successive procurement cycles since 2018.
  • Proven models and infrastructure: $7.5 million invested annually in supporting partners, and over $3 million invested in technology.
  • Deep experience: over 100 years of combined senior leadership and industry knowledge across the network. Average partner tenure is 9.6 years.
  • A responsive, national footprint: delivering services from over 500 sites across Australia.

Our footprint of clients and contracts

Numbers like these are what the network’s scale makes possible and what reform is now asking every provider to show they can deliver.

Helping the most in need52,613Australians supported in FY26personal development, training and job search support helping find sustainable employment

Our contracts and partners

Workforce Australia

Total caseload
23,304
Regions
7 employment regions across NSW & QLD
Very long-term unemployed (VLTU)
61%
Cohort profile
Workforce Australia cohort profile, share of caseload
GroupShare of caseload
Indigenous20%
Mature aged18.5%
Principal carer17.4%
Youth16.1%
Disability13.1%
Ex-offenders12.9%
Culturally and linguistically diverse (CALD)11.3%

Transition to Work

Total caseload
2,109
Regions
One employment region – Western Melbourne, VIC
CoAct partners:

“The staff listen and are really helping myself find employment. Treating myself as a person and not just a number.”

CoAct Connect + Youth Projects Client

Our partner network

CoAct’s national footprint of community-embedded, not-for-profit service partners.

These organisations bring deep local expertise and strong community connections, putting them in a unique position to create meaningful, lasting outcomes for the people and communities we support.

  • Ability Options

    Footprint NSW

    Year established
    1976
    No. of jobseekers
    3,969
    Programs
    • Workforce Australia
    • Inclusive Employment Australia
    • NDIS Employment Services (including Specialist Counselling for Work)
    • NDIS (Supported Independent Living, Specialist Disability Accommodation, Short and Medium Term Accommodation, Support Coordination, Support at Home and in Community, Day Programs, Therapy Services, Plan Management, Psychosocial Recovery Coaching)
  • Ability WA

    Footprint WA

    Year established
    1951
    Specialisations
    People with disability, youth, mature aged
    No. of jobseekers
    177
    Programs
    • NDIS Services
    • Supported Independent Living
    • Inclusive Employment Australia
    • Transition to Work
    • School Leaver Employment Supports
  • The Bridge

    Footprint VIC

    Year established
    1970
    Specialisations
    People with disability, from school leavers to older adults
    No. of jobseekers
    261
    Programs
    • Inclusive Employment Australia
    • Open Employment
    • Supported Employment
    • Job Skills Building
    • Social Enterprise (certified with Social Traders)
    • NDIS (Day Programs, In Home and Community Support, Leisure and Recreation, Independent Living Homes, Support Coordination)
  • The BUSY Group

    Two CoAct partners: BUSY At Work (Workforce Australia) and BUSY Ability (Inclusive Employment Australia)

    Footprint National

    Year established
    1977
    Specialisations
    Apprenticeships, training, education, employment, scholarships and rebates
    No. of jobseekers
    More than 60,000
    Programs
    • Workforce Australia (Generalist, Ex-Offender Specialist, Transition to Work, Employability Skills Training)
    • Self-Employment Assistance
    • Australian Apprenticeship Support Network
    • Skills Checkpoint for Older Workers
    • Inclusive Employment Australia
    • NDIS supports
    • Registered Training Organisation/ Group Training Organisation
    • The BUSY Schools
  • Five Bridges

    Footprint QLD

    Year established
    2013
    Specialisations
    First Nations programs – employment, training, community and social services
    No. of jobseekers
    1,453
    Programs
    • Workforce Australia (Indigenous Specialist)
    • Skilling Queenslanders for Work
    • Indigenous Justice Programs (Murri Courts)
    • Murri Sisters DFV Mobile Support Service
    • Five Bridges Residential Program – NIAA
    • Five Bridges Alcohol Support Program
  • IMPACT Community Services

    Footprint QLD

    Year established
    1978
    Specialisations
    Disability, mental health, youth, parents, mature age, training, social enterprises
    No. of jobseekers
    420
    Programs
    • Workforce Australia
    • WORKfit
    • Registered Training Organisation (RTO code: 0115)
    • NDIS
    • Australian Disability Enterprise – Recycling and Collections
    • Mental health supports
    • Community Navigators
    • Inclusive Employment Australia
  • MS Plus

    Footprint ACT, NSW, VIC & TAS

    Year established
    1956
    Specialisations
    Multiple Sclerosis and other neurological conditions
    No. of jobseekers
    823
    Programs
    • Inclusive Employment Australia
    • Work Assist
    • NDIS
    • Allied health
    • My Aged Care
    • Community Visitors Scheme
  • MS Queensland

    Footprint QLD

    Year established
    1974
    Specialisations
    Multiple Sclerosis and other neurological conditions
    No. of jobseekers
    988
    Programs
    • NDIS
    • Employment and support coordination (SPARK NeuroCare)
    • Accommodation support
    • Inclusive Employment Australia
  • MSWA

    Footprint WA

    Year established
    1972
    Specialisations
    Multiple Sclerosis and other neurological conditions
    No. of jobseekers
    128
    Programs
    • Inclusive Employment Australia
    • NDIS
  • MCM

    Footprint VIC

    Year established
    1854
    Specialisations
    People with disability, youth, mature aged, homelessness
    No. of jobseekers
    1,565
    Programs
    • Disability and NDIS
    • Early years
    • Homelessness
    • Learning
    • Palliative care
    • Mental health
    • Inclusive Employment Australia
  • Youth Projects

    Footprint VIC

    Year established
    1984
    Specialisations
    Youth & homelessness
    No. of current employer relationships
    500
    No. of jobseekers
    2,109
    Programs
    • Primary health
    • Mental health
    • Homelessness
    • Alcohol & drug support
    • Social enterprise
    • Workforce Australia - Transition to Work